What's New at Northland!

Jerry Erickson Retirement

After 46 years of selfless service, Mr. Jerry Erickson has retired from our board of directors. 

This tireless volunteer, affectionately known by many as Mr. E., joined our credit committee in 1967 and was appointed to the board of directors in 1968. He’s served several positions on the board, including 12 years as our chairman. He has been our vice chairman for the past 17 years.

Mr. Erickson has a bachelor’s degree in accounting from Ferris State University. He became an auditor for the U.S. Army Audit Agency and the Defense Contract Audit Agency after graduation. He also served in the U.S. Air Force from 1953-57, including a tour in Korea from 1954-55.

“Jerry has served Northland with unparalleled care and expertise for over 46 years and he has also been the consummate advocate for all facets of PAC fundraising for both Northland and the Michigan Credit Union League,” said board member Howard Spencer. “He leaves a big hole to fill in both organizations and will be truly missed."

He and his wife Donna plan to relocate to Texas

15 Years of Service

Christine Killinger from our West Branch I office recently received a plaque for 15 years of outstanding member service. She has held many positions in her career at Northland. Christine is currently the Assistant Branch Manager of WBI. She provides excellent service to our members and is very active in the West Branch community. Christine is a wonderful role model to other staff and we are grateful to have her as a part of the Northland family.


Congratulations, Christine!

Need Checks?

We’re excited to announce our new partnership with Deluxe Corporation for check orders!

Keep using the checks you have, but once you start running low, please contact your branch or call center representative to place your first order with Deluxe. (After that initial order, you’ll be able to place future orders through Home Banking if you wish.)

Questions? Call 800-336-2328

New & Improved Apps!

To better your mobile experience, we have revamped our mobile apps to be more user friendly! The Mobile Banking apps have a whole new look and feel. Not only have we updated our Android and iPhone apps, we have added an iPad app! We are doing everything possible to make sure you have access to your funds wherever you are! To update your current app, you'll have to go to your app store and download the new version and delete your old app. Get your new app today! Enjoy! Android iPhone/iPad

Thank You for Your Dedicated Service!

Alane Taylor - 15 years

Nikki Foster - 10 years

We appreciate all Alane and Nikki do to help our members. If you're out and about and see one of these lovely ladies, say hello!

Pictured(L-R)- Nikki Foster- Lending Specialist I and Alane Taylor- Oscoda Branch Manager

CULink Michigan

Credit unions are 100% member-owned financial institutions; their sole purpose is to serve members. Credit unions work together to provide excellent service and affordable financial products. As a member you have access to the largest surcharge-free ATM network in the state of Michigan, as well as 30,000 ATMs nationally! You can also go to more than 5,000 participating credit unions nationwide to make common transactions. Visit CU Link Michigan for more info.

Congratulations Mike Palumbo

We recently announced the appointment of Mike Palumbo as our new Board Chairman! The announcement took place during our Annual Meeting on April 26. "Mike Palumbo is an excellent choice to lead Northland's Board," said departing Chairman Howard Spencer, " His knowledge of finance and dedication to the credit union movement are superb. I stand behind him 100%."

When we asked Mike how he felt about his new appointment he replied, "Howard Spencer has been an exceptional leader in this organization for many years. I'm honored to accept this torch and carry it forward." Mike is a Tawas native and an avid sports fan. He and his late wife JoeDee have two children living in the area. Mike has been a credit union supporter for over forty years.

Thank you Howard Spencer for many years of dedicated service. We are so happy that you will continue to serve on the Board of Directors!


Trouble logging in to Home Banking? Troubleshooting Tips:

Having trouble with the new system? Check out our FAQs.

Is it time to change your password? For your security, home banking passwords must now be 8 - 10 characters long and changed at least twice per year.

Did you forget your login information?   We can help! Call 800-336-2328 and our friendly Call Center will have you back up and running in no time.

Have you logged in lately?  To protect our Members, Home Banking and related eServices are disabled after 90 days of non-use. To ensure uninterrupted service, you must login at least once every 3 months. To restore Home Banking and related eServices, please call 800-336-2328 and we'll be happy to assist you.

Is your browser the culprit?   Some browsers are not yet compatible with our home banking software.  For best results, we suggest Internet Explorer, Google Chrome or Firefox.

Are you using an iPad?  We suggest using the Safari browser and disabling the pop-up blocker.

Are you using a cell phone?  Not all cell phones are compatible with this website. We apologize for any inconvenience.

Mobile Banking FAQsGet info

Additional questions or login problems?   We're here to help! Stop by your favorite Northland branch or give us a call at 800-336-2328.

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Important Notice: Change to MasterCard Rules Found in the Electronic Funds Transfer Disclosure

The new MasterCard liability rules make the following revisions effective October 17, 2014:

• The Zero Liability Rule will now apply to all transactions conducted with a MasterCard branded card, including PIN-Based transactions at Point-of-Sale and ATM. Previously, zero liability only applied to Point-of-Sale transactions.
• A cardholder will not be liable for any unauthorized transaction, as long as the cardholder has exercised reasonable care in safeguarding the card from risk of loss or theft, and, upon becoming aware, promptly reporting the loss or theft to the issuer. Previously, if the above conditions were not met, your liability was the lesser of $50 or the amount of property, labor or services obtained by the unauthorized use prior to your notification to us. This maximum of $50 has been removed.

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