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New at Northland

Now Accepting Scholarship ApplicationsWe are now accepting applications for Jerry Erickson Educational Scholarships

We are currently accepting applications for 2021 Jerry Erickson Educational Scholarships. Northland student members are eligible to apply for educational awards to use for college expenses. We are delighted to award Northland members who plan, study, and sacrifice to earn college degrees.

The scholarship program is named after the late Jerry Erickson, who served as a Credit Union volunteer for 46 years. Northland chooses scholarship winners with equal considerations for academic achievement, community service/involvement, and essay content. Click here for an application.

Please mail completed applications to Northland Area Federal Credit Union, Jerry Erickson Scholarship Award, 1161 N. Bagley St. Alpena, MI 49707. Applications must be received by mail no later than March 1st, 2021.


Announcing New Mobile FeaturesAnnouncing New Mobile Features

We’re excited to announce our newest mobile banking release provides additional features and upgraded 24/7 access to your Northland Area Federal Credit Union accounts.

To activate the app and use Mobile Bill Pay, traditional home banking and Bill Pay must be authorized on your account. If you have not yet authorized these services, call 989-739-1401 to enroll.

NEW FEATURES: Enabling Quick Balance will allow you to see balance info without logging into the App.  Use the new Loan Details Dashboard to display payment amount, due date, and payoff amount for each loan account.  Schedule travel notices, search transaction history, quickly deposit checks using the new RDC pop-up (some restrictions apply), change your password with a Reset Password Link, enroll for SMS Text Alerts, and view last sign on timestamp all from within the mobile App. 


We Need Member Shoppers at Harrisville BranchNAFCU Needs Member Shoppers

Northland needs Member Shoppers for our Harrisville branch.  Here’s how Member Shopping works: As a member shopper you earn extra cash and help us to improve while you do your banking.
Member shopping is easy.  You are already evaluating the service you receive each time you visit a Northland branch.  As a Member Shopper you tell us about your experience so that we can reward Northland employees who are doing a great job and also so that we can make improvements to serve you better.
Learn more…


Northland Earns Prestigious AwardNorthland Wins Prestigious Award

NAFCU has earned the distinguished Outstanding Credit Union of the Year – Large Asset Size Award for this year’s 2020 Michigan Credit Union League (MCUL) Awards and the Michigan Credit Union Foundation (MCUF) Awards.
Collectively, the MCUL and MCUF awards recognize credit unions, professionals and volunteers for exemplary efforts in areas including individual and organizational leadership, operational effectiveness, community service, and financial education.
Award winners are recognized for continually seeking out new ideas and innovations that make our state a better place for members and staff and truly live by the standard of “People Helping People.” MCUL and MCUF Award winners embody the credit union difference.
The Outstanding Credit Union of the Year Award recognizes a credit union for outstanding contributions with member services and community engagement.
Northland President and CEO, Pete Dzuris said, "This award is also a recognition of the tremendous effort our team at Northland places on treating our members with dedication and respect. Our members are the reason for our consistent growth and success in our area of business.  I especially want to thank our volunteers and employees for their hard work and dedication to Northland.”

 


Northland Wins 2020 MemberXP Best of the Best AwardNorthland Wins the 2020 MemberXP Best of the Best Award for Customer Service

MemberXP, a division of CU Solutions Group, has named Northland Area Federal Credit Union one of their 2020 Best of the Best award winners.

The Best of the Best award is granted each calendar year to credit unions that have consistently provided exceptional member service. Only one in five of the highest-performing credit unions utilizing the MemberXP platform receive this honor. MemberXP grants the Best of the Best award based on specific criteria, including member service and ease of use.

"We aspire to be our members’ most trusted financial partner, this platform helps us to hear our members and improve their credit union experience," said Pete Dzuris, CEO. "We are delighted that Northland has been recognized again this year as one of the best among high-performing credit unions.  We thank our outstanding team for providing exceptional service to our 50,000 members at 15 branches across Northeast Michigan."

"Northland Area Federal Credit Union's top scores show a real commitment to listening to members and improving the member experience based on that feedback," said Constance Anderson, founder of MemberXP.