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What's New at Northland!

Lending Center Grand Opening

2016 06 15 Grand Opening of Lending Center in AlpenaWe are delighted to announce the opening of a specialized lending office in Alpena! Staffed by highly skilled lending professionals, our newest location focuses exclusively on the borrowing needs of our members. There are no tellers or cash on the premises. Instead, this new business model serves our membership with lightning-fast loan services for both personal and commercial needs.

During our Grand Opening celebration, we were pleased to join forces with Nowicki's Sausage Shoppe to host a bratwurst fundraiser for St. Bernard's Friendship Room. The Friendship Room provides food, clothing and personal supplies to community members in need. Thanks to all the generous folks who joined us in contributing, this outstanding program received $786 in cash donations plus some additional supplies. Thank you to EVERYONE who joined us for lunch and donated to this great cause!


2016 Innovation Award

NAFCU accepts MCUL's 2016 Innovation AwardWe were recently honored to accept a 1st Place, state-level industry award for our 2015 MyLOAN campaign. We are so proud of our Lending team for streamlining processes and creating better, faster loans with reduced red tape; our Member Service team for offering members real solutions, and our IT and Accounting teams for working behind the scenes to make sure things run smoothly.

This award represents countless hours of effort to better the lives of our members, and it all started with the simple idea that we could better serve our membership.

Thank you to all of our hard working staff. We're so proud of you!


New Mobile Banking Card Controls

Northland's Mobile Banking platform has some new features! We have added mobile card controls. With these new features you can turn your ATM or Debit Card on and off, view your daily spending limits, and alert us when you are headed out of town. This is a great tool that helps put you in control!

Not enrolled in Mobile Banking? Talk to us today!


Introducing CardNav by CO-OP

CardNav by CO-OP - control your debit card like never before!CardNav gives you the power to add extra security layers to your NAFCU debit MasterCard using a free app on your smartphone or iPad. Control your card like never before with CardNav!

Need more info? Select the banner to see FAQs.

Get your app from the Google Play store


Northland Area Federal CU Top 200 Healthiest Credit UnionsA+ Financial Health Rating!

Your credit union was named one of the Top 200 Healthiest Credit Unions for 2015 by independent comparison website depositaccounts.com. NAFCU achieved an A+ Health Rating and ranked #112 out of approximately 6,500 credit unions nationwide; #7 out of approximately 250 in the state of Michigan! Full List  NAFCU's ranked page


Member Shoppers Wanted

Northland Member ShoppersHave you heard of our Member Shoppers Program? Would you like to help us improve and earn cash while doing your banking? Then this is something that you need to check out!

How the program works: Mystery shopping isn't difficult. In fact, anytime you visit or call Northland, you're already consciously or subconsciously evaluating the service you receive. We just want you to tell us about your experience so we can reward staff members who are doing a great job and make improvements in any areas where we could serve our members better.

We hope to hear from you soon!


Michigan credit unions unite at culinkmichigan.com 

Credit unions are 100% member-owned financial institutions; their sole purpose is to serve members. Credit unions work together to provide excellent service and affordable financial products. As a member you have access to the largest surcharge- free ATM network in the state of Michigan, as well as 30,000 ATMs nationally! You can also go to more than 5,000 participating credit unions nationwide to make common transactions. Visit CU Link Michigan for more info.


Trouble logging in to Home Banking? Troubleshooting Tips:

Northland Trouble with Home BankingHaving trouble with the new system? Check out our FAQs.

Is it time to change your password? For your security, home banking passwords must now be 8 - 10 characters long and changed at least twice per year.

Did you forget your login information? We can help! Call 989-739-1401 and our friendly Call Center will have you back up and running in no time.

Have you logged in lately? To protect our Members, Home Banking and related eServices are disabled after 90 days of non-use. To ensure uninterrupted service, you must login at least once every& 3 months. To restore Home Banking and related eServices, please call 989-739-1401 and we'll be happy to assist you.

Is your browser the culprit? Some browsers are not yet compatible with our home banking software. For best results, we suggest Internet Explorer, Google Chrome or Firefox.

Are you using an iPad? We suggest using the Safari browser and disabling the pop-up blocker.

Are you using a cell phone? Not all cell phones are compatible with this website. We apologize for any inconvenience.

Mobile Banking FAQs-Get info

Additional questions or login problems? We're here to help! Stop by your favorite Northland branch or give us a call at 989-739-1401.

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