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What's New at Northland!

Northland Earns Prestigious AwardNorthland Wins Prestigious Award

NAFCU has earned the distinguished Outstanding Credit Union of the Year – Large Asset Size Award for this year’s 2020 Michigan Credit Union League (MCUL) Awards and the Michigan Credit Union Foundation (MCUF) Awards.
Collectively, the MCUL and MCUF awards recognize credit unions, professionals and volunteers for exemplary efforts in areas including individual and organizational leadership, operational effectiveness, community service, and financial education.
Award winners are recognized for continually seeking out new ideas and innovations that make our state a better place for members and staff and truly live by the standard of “People Helping People.” MCUL and MCUF Award winners embody the credit union difference.
The Outstanding Credit Union of the Year Award recognizes a credit union for outstanding contributions with member services and community engagement.
Northland President and CEO, Pete Dzuris said, "This award is also a recognition of the tremendous effort our team at Northland places on treating our members with dedication and respect. Our members are the reason for our consistent growth and success in our area of business.  I especially want to thank our volunteers and employees for their hard work and dedication to Northland.”


We Need Member ShoppersNAFCU Needs Member Shoppers

Northland needs Member Shoppers for our Harrisville, Houghton Lake, AuGres, Fairview, Skidway Lake branches.  Here’s how Member Shopping works: As a member shopper you earn extra cash and help us to improve while you do your banking.
Member shopping is easy.  You are already evaluating the service you receive each time you visit a Northland branch.  As a Member Shopper you tell us about your experience so that we can reward Northland employees who are doing a great job and also so that we can make improvements to serve you better.
Learn more…


Northland Wins 2020 MemberXP Best of the Best AwardNorthland Wins the 2020 MemberXP Best of the Best Award for Customer Service

MemberXP, a division of CU Solutions Group, has named Northland Area Federal Credit Union one of their 2020 Best of the Best award winners.

The Best of the Best award is granted each calendar year to credit unions that have consistently provided exceptional member service. Only one in five of the highest-performing credit unions utilizing the MemberXP platform receive this honor. MemberXP grants the Best of the Best award based on specific criteria, including member service and ease of use.

"We aspire to be our members’ most trusted financial partner, this platform helps us to hear our members and improve their credit union experience," said Pete Dzuris, CEO. "We are delighted that Northland has been recognized again this year as one of the best among high-performing credit unions.  We thank our outstanding team for providing exceptional service to our 50,000 members at 15 branches across Northeast Michigan."

"Northland Area Federal Credit Union's top scores show a real commitment to listening to members and improving the member experience based on that feedback," said Constance Anderson, founder of MemberXP.

Samsung Pay and Google Pay are HERE!Google Pay and Samsung Pay are HERE!

For your convenience, we now offer Samsung Pay and Google Pay for a simpler, safer way to pay wherever you are. With Samsung Pay and Google Pay, you can add your credit card and debit card to your Galaxy or Android phone and make purchases in stores, payments online or through an app on your phone.  Both Samsung Pay and Google Pay are accepted at millions of locations, on the web, pre-authorized payments, and more.  Plus, you get all the perks and protections provided with your VISA or Debit card. 
Samsung Pay and Google Pay are so safe that they secure your payment information with several added layers of security, keeping it locked and hidden from third parties.
You can add Samsung Pay to a Galaxy device or Google Pay to an Android by opening the app on your phone and follow the on-screen instructions to register your card. Some restrictions apply. For more information, click HERE or give us a call at 989-739-1401.


Northland Awards $11,000 in Scholarships

We are excited to announce that Northland has awarded $11,000 in 2020 Jerry Erickson Educational scholarships to 11 outstanding member students who are pursuing higher education.
The scholarship program is named for Jerry Erickson, a retired volunteer, and Veteran who served the credit union for 46 years.  Northland President and CEO, Pete Dzuris said, “It is especially meaningful to commemorate Jerry’s kindness, energy, and service to the community with a scholarship program in his name.  On behalf of Northland we congratulate the outstanding 2020 scholarship awardees and wish all of them educational, professional, and personal success!”

These scholarships support one of Northland's most important goals: expanding access to education for student members in our local communities.  Award recipients were chosen based on academic achievement, community service/involvement, and essay content.  Scholarship Coordinator, Alane Taylor said, “Northland prides itself on not only helping our members but also giving back to our communities, so we asked student applicants to write an essay on how their major, degree or trade will contribute to their community.  Their answers were impressive.”

The outstanding awardees are as follows:
Alexandra Frank, Siena Heights University
Brooke Nowiski, Ferris State University
Ethan Haire, University of MI – Ann Arbor
Haley Jo Skarin, Alma College
Jordyn Katterman, Saginaw Valley State University
Nathan Alchin, Central MI University
Olivia Rasch, Northwood University
Sarah Rakoczy, Saginaw Valley State
Tanner Trafelet, Oakland University
Timothy Hanson, Saginaw Valley State University
Trey Heliin, Grand Valley State University

The Scholarship Committee would like to thank all of this year’s applicants for taking the time to apply for this year’s scholarship award. We wish all of the applicants much success with their college efforts.

 

Northland Sells Winning Grand Raffle Ticket 3rd Year in a RowNFACU Sells Winning Grand Raffle TIcket 3 Years in a Row.

Northland member Kiddy L. Gooden purchased a winning Grand Raffle ticket at our Houghton Lake branch earlier this year. Gooden’s 3rd place prize ticket won her a check for $1,000. Emily Mosher, Member Service Representative at Houghton Lake, sold Gooden her winning raffle ticket. She received $100 for her part in the Grand Raffle fund raising effort.
Deanna Reeves, Northland Vice President of Member Service, said, “The Grand Raffle is one of the biggest legislative fund raising events in the credit union movement and ensures that we continue our efforts at working for consumer-friendly legislation. We are thrilled to see our members enjoy winnings from this statewide fund raising event three years in a row.”
The Grand Raffle is administered by the MCUL & Affiliates Government Affairs staff and proceeds benefit the MCUL Federal PAC. This PAC helps credit unions to have a voice in Washington by educating and supporting candidates who support the credit union movement to help non-profit credit unions remain tax-exempt and allow them to provide low cost financial services at competitive rates.


CUNA Names Matt Duthler Credit Union Rock StarMatt Duthler Named Credit Union Rock Star by CUNA

CUNA's Credit Union Magazine announced the 2019 recipients of the Credit Union Rock Stars award. Matt Duthler, Marketing Director at Northland was one of two credit union professionals who joined the exclusive ranks of Credit Union Rock Stars.
CUNA’s Credit Union Rock Stars program recognizes outstanding credit union professionals and volunteers from a wide range of disciplines who use their unique strengths to advance the mission of their credit union. Winners were selected for their exceptional creativity, innovation and passion.
Ann Hayes Peterson, VP of Publishing at CUNA said “the 50 Credit Union Rock Stars are changing the lives of Credit Union members, staff and communities each day… not only with their product innovations and concern for members’ financial well-being, but also with their servant leadership.”
Duthler told Cuna, “At Northland, I’ve been reminded how much credit unions impact our communities, whether it’s helping a small business flourish or taking a risk so a member can secure a car loan for reliable transportation to get to work.”
He is also appreciative of Northland for the way they have willingly fostered his growth over the past two years, and enjoys seeing how much Northland Area is impacting his community.

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