WHEREVER you go, Northland Digital Banking is HERE for you. Thank you for being a Northland member-owner. We’re excited to deliver these powerful tools to you. Our online banking is a more personalized Digital Banking experience that’s so smart yet so simple to use.
Stay tuned in the weeks and months ahead as we continue to launch new features to help you bank how you want where you want.
All the day-to-day functions you rely on are here and complemented by new features like:
• Member to Member Transfers
• New Look & Feel
• Personalized Dashboard
• Goal Setting
• Secure Support
• Debit Card Payments
• Business Banking
• Financial Wellness Tools
Your eStatements Just Got an Upgrade
This enhancement introduces features like:
Interactive Drop Downs: Easily navigate through your eStatements with interactive drop down menus.
Check Numbers and Images: Access check numbers and images directly within your eStatements for convenient reference.
Multiple Formats: View your eStatements in both HTML and PDF formats.
Archived eStatements: Enjoy access to two years of archived statements. Please note, two years of archived statements are only available to current digital banking members.
These changes will be in effect for May 2024 statements. This upgrade is part of our commitment to providing a more efficient and seamless digital banking experience.
From your digital account, click on accounts under your name, select the account you want to search, enter the dollar amount or the payee name in the search bar and click done. You can also add filters by clicking on the filter icon to the right of the search bar.
You will be able to view up to 1 year of transaction history on your mobile device.
Subscription Alerts allow you to choose what alerts you want to receive, how you want to receive them, and the frequency. Alert Method options include; Email, Text, or Push Notifications. Push Notifications are received through the Northland Mobile App.
Security Alerts let you know if suspicious activity takes place on your account. Security Alerts cannot be completely disabled. You can choose the method of notification for Security Alerts.
Alert History allows you to see a history of all alerts triggered from your account.
To set up alerts, click on the menu icon, at the botttom right from your mobile app, or upper right on the desktop. Then, select Alerts from the dropdown. Toggle on the buttons next to the alerts you want to recived. Then scroll down to choose how you want to recieve them and hit save.
You will find Digital Banking Settings within the Menu. The menu icon in on the bottom, right on a mobile device and upper right on a desktop. Here, you can update your Profile, Security, view your mobile Activity, and Switch Accounts.
Update your profile image and contact information, such as phone, Email, and address by selecting the Menu icon at the bottom, right from a mobile device, and upper right on a desktop. Then scroll down to Profile and highlight and edit the sections you want to update. Then click Save Changes.
Make changes to your username, password, and view which devices are currently registered to access your account. In addition, you can add additional layers of authentification to your login. To activate Secuirty features select the Menu icon at the bottom, right from a mobile device, and upper right on a desktop.Scroll down to Security.
Get a great view of your account activity and detailed information on logins, transactions & device information. Use these helpful tools to help monitor your accounts for suspicious activity. To view the Activity Log, click on the menu button on the bottom, right on a mobile device and upper right on a desktop. Then scroll down and click on Activity Log.
Click on the Customize icon on the right side of the page under the blue banner, and select Accounts or Dashboard to customize how you manage your Northland accounts.
Toggle the button On or Off to select accounts you want visible or hidden on your dashboard
The eye icon indicates that your account is visible on your dashboard
The eye with a diagonal line in front indicates a hidden account on your dashboard
Use the 6 verticle dots icon to change the order of the accounts on your dashboard
You are only able to view checks for the account you are actively logged into. Please register each of your retail and/or business accounts in order to login and view check images for that specific account.
To view check images, log into your digital banking and select your checking account. You can scroll your history to find the check you want to view, or you may search the check number in the search bar and click on done. Then tap the check graphic to view the check. You have the option to view the front or back of the check.
Card controls allow you to turn off your Debit Card to disable it if it has been misplaced, lost, or stolen. If you find it, you can quickly turn it back on again.
From your Digital Banking account click on your Checking or Savings account. If you have an eligible card on the account you will see a Card Control Tab.
Select the Card Control tab
Toggle the button to turn your card Off and disable card transactions
Toggle the button On to turn it back on to activate your card for use
To view your Stop Payment History log into your account and click on the menu icon on the bottom, right on a mobile device and upper right on a desktop.
Choose Stop Payment
Click on History to All Stop Payments, History for Checks, or ACH transactions
Multi-Factor Authentication, or MFA, is an additional layer of security added to Digital Banking and Bill Pay services. It helps us to verify your identity to ensure that only you have access to your account.
No. Northland does not charge a fee for Digital Banking. Please check with your service provider before accessing the digital banking app. Usage fees may apply.
Yes, you can access our Digital Banking App from your mobile device. Simply go to your App Store or Google Play store to download the NAFCU Digital Banking app.
View Transaction History, Account Balances and Alerts
If you have multiple accounts (personal, retail, business, etc.), this feature allows you to create a link between those accounts for quicker, easier access when switching between accounts. Once you add your switch account, you can easily switch between accounts by from your desktop by clicking on "The user settings profile image" on the upper right then select one of your other linked profiles. You will be automatically logged into your connected account.
If you're using a mobile device, click on the Menu button, on the bottom, right. Then click on the Switch Profile and you will then be automatically logged into your connected account.
Northland offers free by Android App, iPhone App, and iPad App. View transaction history and account balances, transfer funds between accounts, and view alerts.
Northland does not charge a fee for mobile services, but please check with your cell phone/internet service providers before accessing Mobile Banking. Any usage fees they charge will apply.
To login to Digital Banking, click on the blue Login button on the upper right corner of the Northland website Home page and fill in your login ID and password.
To login using a mobile device, first download our Northland Mobile Banking app from Google Play Store or from The App Store and enter your user ID and password.
Contact information can be changed by visiting any Northland Branch, by calling us directly at 989-739-1401, or by logging into your Digital Banking Account.
To help protect our members from fraud, NAFCU passwords must be changed at least once every 12 months. We strongly recommend using unique passwords for all of your login sites.
Passwords must be 8-32 characters long, contain at least one letter, one number, and one special character. Special characters allowed: !"$%&(*)+,/;=?{\}^_'{|}`
To set up e-Statements select the Menu button, on the bottom, right on a mobile device and upper right on a desktop.
Then:
Click on more
Select Documents and Statements
Select e-Statements
Toggle the Online Statements button to the On position to View & Download eStatements
Toggle it Off to turn off Online Statements
C.O.R.A
In additon to Digital Banking Northland offers C.O.R.A., which stands for Courteous, Optional, Reliable, and Available 24 hours. With C.O.R.A. telephone service you can do the following:
Check current available balances
Verify Automatic & Payroll deposits
Review transactions and paid dividends
Transfer within the same account
Advance from a Line of Credit
Make loan payments
Review History
Report a lost/stolen Credit Card
Report a lost/stolen ATM/Debit Card
Call C.O.R.A. at 989-739-1401, Option 1
Northland recommends that members change their password every 30 days. Passwords should include a combination of numbers, letters and symbols.
Mobile Deposits
Mobile Deposit or Remote Deposit Capture (RDC) allows qualified members to “deposit” checks electronically to their Northland account using a mobile device. Simply scan an image of a check and it electronically deposits to the credit union. Remote Deposit is available to qualifying Gold, Silver, and Bronze accounts. Ask how you can qualify!
Mobile Wallet for VISA and Debit Cards
Mobile Wallet offers Northland VISA or Debit cardholders a safer, simpler and more secure way to pay. Use your compatible mobile device in stores and online without entering personal information. You can pay with a single touch, so no one sees your name, card number or security code. Your card info is not stored on the device or Apple, Samsung or Android servers. Download the Mobile Wallet app today!