Great News! We've Upgraded Our Digital Banking

Our new online banking is a more personalized Digital Banking experience that’s so smart yet so simple to use.

All of the day-to-day functions you've come to rely upon are still there, and complemented by new features like:

• New Look & Feel

• Personalized Dashboard

• Goal Setting

• Secure Support

• Debit Card Payments

• Business Banking

• Financial Wellness Tools

Here’s what you need to know:

• If you are using our Mobile App, check that you have the newest version beginning October 12th.
  • Apple IOS users: Update the Northland Mobile Banking app by going to the App Store on your Apple Device.
  • Android users: Uninstall the old Northland Mobile Banking app before installing the new app.

Stay tuned in the weeks and months ahead as we continue to launch new features to help you bank how you want when you want.

We’re excited to deliver these powerful tools to you. Thank you for your patience and for being a member-owner of Northland Area Federal Credit Union.

Register for Digital Banking

To sign up, download our new Northland app at your app store and follow the prompts. 

Mobile Apps: 

• Download Google App
• Download iPhone App

We want this transition to be smooth for you, and we're here to help. 

Check out our New Digital Banking FAQ or call us at 989-739-1401 to talk to a Northland representative. 

Switch Accounts

Set up all of your Northland accounts so that you can quickly switch accounts when using Digital Banking. 

1. Click the profile icon in the top right-hand corner of your screen.

2. Choose Switch Accounts.

3. Click Add Switch Account. 

4. Fill in the Username & Password field for the account you are adding.

5. To protect the security of the account you are linking, select the delivery method you prefer to receive a Verification Code.

6. Enter the 6-digit Verification Code to Continue. 

7. Your switch accounts will appear on the Switch Accounts page.  To switch between accounts simply click on the account username.

Digital Banking Alerts

Subscription Alerts allow you to choose what alerts you want to receive, how you want to receive them, and the frequency.  Alert Method options include; Email, Text, or Push Notifications.  Push Notifications are received through the Northland Mobile App. 

Security Alerts let you know if suspicious activity takes place on your account.  Sercurity Alerts cannot be completely disabled.  You can choose the method of notification for Security Alerts. 

Alert History allows you to see a history of all alerts triggered from your account. 

User Settings

You will find Digital Banking Settings within the Menu. Here, you can update your Profile, Security, view your mobile Activity, and Switch Accounts. 

Profile

Update your profile image and contact information, such as phone, Email, and address. 

Security

Make changes to your username, password, and view which devices are currently registered to access your account.  In addition, you can add additional layers of authentification to your login. 

Activity Log

Get a great view of your account activity and detailed information on logins, transactions & device information.  Use these helpful tools to help monitor your accounts for suspicious activity. 

Switch Accounts

If you have multiple accounts (personal, retail, business, etc.), this feature allows you to create a link between those accounts for quicker, easier access when switching between accounts. Once you add your switch account, you can easily switch between accounts by clicking on "The user settings profile image" and clicking one of your other linked profiles. You will then be automatically logged into your connected account. 

Customize Your Digital Banking Experience

Customize Accounts

Click on the Customize icon on the right side of the page and select Accounts or Dashboard to customize how you manage your Northland accounts. 

1. Toggle the button On or Off to select accounts you want visible or hidden on your dashboard
2. The eye icon indicates that your account is visible on your dashboard
3. The eye with a diagonal line in front indicates a hidden account on your dashboard
4. Use the 6 verticle dots icon to change the order of the accounts on your dashboard

Customize Your Dashboard

Financial Wellness

Spending Analysis - To activate the Spending Analysis feature:

1. Click on Dashboard and click Activate on the Spending Analysis box. 
2. Read the disclosures. If you agree to the terms and conditions, click Accept. 
3. You should now be able to view your Spending Analysis
4. The 3 verticle dots icon allows you to choose how many days are included in the analysis directly from the dashboard
5. Click on View More Details to customize the accounts, categories, and days included in the analysis

Customize Category Groups within Spending Analysis

1. Choose Account Type (Checking, Savings, etc.)
2. Click on Transaction
3. Edit Name and change the category by making a  selection from the drop-down menu

Customize Profile

1. Click the Profile icon
2. Choose Profile from the list
3. Choose from the following options: Personal Details, Address, or Preferences

Personal Details 

• Update Email
• Update phone number (after change please check the Verify to complete the change for Multi-Factor Authentification (MFA)
• Add a profile image

Address

• Update Address
• Create temporary mailing address with a start date and end date

Preferences

Activate or deactivate Financial Wellness tool 

Account Nicknames

Under the View my Accounts tab, choose an account, click on Details at the top and add a Nickname for a more personal experience 

Online Statements

• Toggle the Online Statements button to the On position to View & Download eStatements 
• Toggle it Off to turn off Online Statements 

Travel Notices

1. Login to Digital Banking and click on the 3 dots icon 
2. Choose Travel Notices
3. Select your Travel Dates and the Card(s) that you will be taking on your trip
4. Fill in the required fields and click Submit

Loan Payoff Calculator

1. Login to your Digital Banking Account and Click on the 3 dots icon
2. Choose Loan Payoff Calculator
3. If you have any eligible loans to pay off, select the account & fill in the date you want to pay off the loan
4. Click Calculate Payoff Amount

Card Controls for Debit and ATM Cards

Card controls allow you to turn off your Debit Card to disable it if it has been misplaced, lost, or stolen.  If you find it, you can quickly turn it back on again.

1. From your Digital Banking account click on your Checking or Savings account
2. If you have an eligible card on the account you will see a Card Control Tab.  Select the Card Control tab
3. Toggle the button to turn your card Off and disable card transactions
4. Toggle the button On to turn it back on to activate your card for use

Miscellaneous Items

• Stop Payments
• Documents & Statements
• Travel Notices
• Loan Payoff Calculator
• Card Controls

Stop Payments

To stop payment on a check or an ACH login to your account and:

1. Click on the 3 dots icon and choose Stop Payment
2. Select Stop a Check or Stop an ACH
3. Fill in the required information and click Continue
4. Verify the Stop Payment Request and click Confirm

Stop Payment History

To view your Stop Payment History login to your account and:

Click on the 3 dots icon

Choose Stop Payment

Click on History to All Stop Payments, History for Checks, or ACH transactions

Documents and Statements

Login to your Digital Banking Account and Click on the 3 dots icon, choose Documents & Statements and choose from the list of document options

Change Password

How to change your password

Click on your Profile icon and select Security which will take you to the Security Validation page

Click the Change Password button

Input your Old Password 

Input a New Password, Confirm your New Password and click Save

Passwords cannot include your name, member number or SSN/EIN 

This secure real-time banking service offers the follow features: