GREAT NEWS! WE'VE UPGRADED OUR DIGITAL BANKING
Thank you for being a Northland member-owner. We’re excited to deliver these powerful new tools to you. Our new online banking is a more personalized Digital Banking experience that’s so smart yet so simple to use.
Stay tuned in the weeks and months ahead as we continue to launch new features to help you bank how you want when you want.
All the day-to-day functions you've come to rely on are still there, and complemented by new features like:
• New Look & Feel
• Personalized Dashboard
• Goal Setting
• Secure Support
• Debit Card Payments
• Business Banking
• Financial Wellness Tools
Simply download the new NAFCU App
NAFCU APP from the App Store
NAFCU APP on Google Play
We want the transition to be smooth, and we're here to help.
Check out our New Digital Banking FAQ or call us at 989-739-1401 to talk to a Northland representative.
C.O.R.A
In additon to Digital Banking Northland offers C.O.R.A., which stands for Courteous, Optional, Reliable, and Available 24 hours. With C.O.R.A. telephone service you can do the following:
- Check current available balances
- Verify Automatic & Payroll deposits
- Review transactions and paid dividends
- Transfer within the same account
- Advance from a Line of Credit
- Make loan payments
- Review History
- Report a lost/stolen Credit Card
- Report a lost/stolen ATM/Debit Card
Call C.O.R.A. at 989-739-1401, Option 1
Northland recommends that members change their password every 30 days. Passwords should include a combination of numbers, letters and symbols.
Mobile Deposits
Mobile Deposit or Remote Deposit Capture (RDC) allows qualified members to “deposit” checks electronically to their Northland account using a mobile device. Simply scan an image of a check and it electronically deposits to the credit union.
Remote Deposit is available to qualifying Gold, Silver, and Bronze accounts. Ask how you can qualify!
Mobile Wallet for VISA and Debit Cards
Mobile Wallet offers Northland VISA or Debit cardholders a safer, simpler and more secure way to pay. Use your compatible mobile device in stores and online without entering personal information. You can pay with a single touch, so no one sees your name, card number or security code. Your card info is not stored on the device or Apple, Samsung or Android servers. Download the Mobile Wallet app today!
From your digital account, click on accounts under your name, select the account you want to search, enter the dollar amount or the payee name in the search bar and click done. You can also add filters by clicking on the filter icon to the right of the search bar.
You will be able to view up to 1 year of transaction history on your mobile device.
Subscription Alerts allow you to choose what alerts you want to receive, how you want to receive them, and the frequency. Alert Method options include; Email, Text, or Push Notifications. Push Notifications are received through the Northland Mobile App.
Security Alerts let you know if suspicious activity takes place on your account. Security Alerts cannot be completely disabled. You can choose the method of notification for Security Alerts.
Alert History allows you to see a history of all alerts triggered from your account.
To set up alerts, click on the menu icon, at the botttom right from your mobile app, or upper right on the desktop. Then, select Alerts from the dropdown. Toggle on the buttons next to the alerts you want to recived. Then scroll down to choose how you want to recieve them and hit save.
You will find Digital Banking Settings within the Menu. The menu icon in on the bottom, right on a mobile device and upper right on a desktop. Here, you can update your Profile, Security, view your mobile Activity, and Switch Accounts.
Update your profile image and contact information, such as phone, Email, and address by selecting the Menu icon at the bottom, right from a mobile device, and upper right on a desktop. Then scroll down to Profile and highlight and edit the sections you want to update. Then click Save Changes.
Make changes to your username, password, and view which devices are currently registered to access your account. In addition, you can add additional layers of authentification to your login. To activate Secuirty features select the Menu icon at the bottom, right from a mobile device, and upper right on a desktop.Scroll down to Security.
Get a great view of your account activity and detailed information on logins, transactions & device information. Use these helpful tools to help monitor your accounts for suspicious activity. To view the Activity Log, click on the menu button on the bottom, right on a mobile device and upper right on a desktop. Then scroll down and click on Activity Log.
Click on the Customize icon on the right side of the page under the blue banner, and select Accounts or Dashboard to customize how you manage your Northland accounts.
- Toggle the button On or Off to select accounts you want visible or hidden on your dashboard
- The eye icon indicates that your account is visible on your dashboard
- The eye with a diagonal line in front indicates a hidden account on your dashboard
- Use the 6 verticle dots icon to change the order of the accounts on your dashboard
You are only able to view checks for the account you are actively logged into. Please register each of your retail and/or business accounts in order to login and view check images for that specific account.
To view check images, log into your digital banking and select your checking account. You can scroll your history to find the check you want to view, or you may search the check number in the search bar and click on done. Then tap the check graphic to view the check. You have the option to view the front or back of the check.
To activate the Spending Analysis feature:
- Click on Dashboard and click Activate on the Spending Analysis box.
- Read the disclosures. If you agree to the terms and conditions, click Accept.
- You should now be able to view your Spending Analysis
- The 3 verticle dots icon allows you to choose how many days are included in the analysis directly from the dashboard
- Click on View More Details to customize the accounts, categories, and days included in the analysis
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To Customize Category Groups within Spending Analysis:
- Choose Account Type (Checking, Savings, etc.)
- Click on Transaction
- Edit Name and change the category by making a selection from the drop-down menu
To sest up e-Statements select the Menu button, on the bottom, right on a mobile device and upper right on a desktop. Then:
- Click on more
- Select Doucments and Statements
- Select e-Statements
- Toggle the Online Statements button to the On position to View & Download eStatements
- Toggle it Off to turn off Online Statements
Login to Digital Banking and click on the menu button icon on the bottom right on a mobile device and upper right on a desktop.
- Choose Travel Notices
- Select your Travel Dates and the Card(s) that you will be taking on your trip
- Fill in the required fields and click Submit
Login to your Digital Banking Account and click on the menu icon on the bottom, right on a mobile device and upper right on a desktop.
- Choose Loan Payoff Calculator
- If you have any eligible loans to pay off, select the account & fill in the date you want to pay off the loan
- Click Calculate Payoff Amount
Card controls allow you to turn off your Debit Card to disable it if it has been misplaced, lost, or stolen. If you find it, you can quickly turn it back on again.
From your Digital Banking account click on your Checking or Savings account. If you have an eligible card on the account you will see a Card Control Tab.
- Select the Card Control tab
- Toggle the button to turn your card Off and disable card transactions
- Toggle the button On to turn it back on to activate your card for use
Miscellaneous Items:
- Stop Payments
- Documents & Statements
- Travel Notices
- Loan Payoff Calculator
- Card Controls
- Stop Payments
Login to your account and:
Click on the menu button on the bottom, right on a mobile device and upper right on a desktop.
- Choose Stop Payment
- Select Stop a Check or Stop an ACH
- Fill in the required information and click Continue
- Verify the Stop Payment Request and click Confirm
- Stop Payment History
To view your Stop Payment History log into your account and click on the menu icon on the bottom, right on a mobile device and upper right on a desktop.
- Choose Stop Payment
- Click on History to All Stop Payments, History for Checks, or ACH transactions
Passwords cannot include your name, member number or SSN/EIN
From within your digital banking account, click on your Profile icon and select Security which will take you to the Security Validation page:
- Click the Change Password button
- Input your Old Password
- Input a New Password
- Confirm your New Password
- Click Save
Multi-Factor Authentication, or MFA, is an additional layer of security added to Digital Banking and Bill Pay services. It helps us to verify your identity to ensure that only you have access to your account.
No. Northland does not charge a fee for Digital Banking. Please check with your service provider before accessing the digital banking app. Usage fees may apply.
Yes, you can access our Digital Banking App from your mobile device. Simply go to your App Store or Google Play store to download the NAFCU Digital Banking app.
- View Transaction History, Account Balances and Alerts
- Transfer Funds between accounts & make payments
- and more
If you have multiple accounts (personal, retail, business, etc.), this feature allows you to create a link between those accounts for quicker, easier access when switching between accounts. Once you add your switch account, you can easily switch between accounts by from your desktop by clicking on "The user settings profile image" on the upper right then select one of your other linked profiles. You will be automatically logged into your connected account.
If you're using a mobile device, click on the Menu button, on the bottom, right. Then click on the Switch Profile and you will then be automatically logged into your connected account.
Set up all of your Northland accounts so that you can quickly switch accounts when using Digital Banking.
1. Click the profile icon in the top right-hand corner of your screen.
2. Choose Switch Accounts.
3. Click Add Switch Account.
4. Fill in the Username & Password field for the account you are adding.
5. To protect the security of the account you are linking, select the delivery method you prefer to receive a Verification Code.
6. Enter the 6-digit Verification Code to Continue.
7. Your switch accounts will appear on the Switch Accounts page. To switch between accounts simply click on the account username.
Northland offers free by Android App, iPhone App, and iPad App. View transaction history and account balances, transfer funds between accounts, and view alerts.
Northland does not charge a fee for mobile services, but please check with your cell phone/internet service providers before accessing Mobile Banking. Any usage fees they charge will apply.
To login to Digital Banking, click on the blue Login button on the upper right corner of the Northland website Home page and fill in your login ID and password.
To login using a mobile device, first download our Northland Mobile Banking app from Google Play Store or from The App Store and enter your user ID and password.
Contact information can be changed by visiting any Northland Branch, by calling us directly at 989-739-1401, or by logging into your Digital Banking Account.
To help protect our members from fraud, NAFCU passwords must be changed at least once every 12 months. We strongly recommend using unique passwords for all of your login sites.
Passwords must be 8-32 characters long, contain at least one letter, one number, and one special character. Special characters allowed: !"$%&(*)+,/;=?{\}^_'{|}`
Wherever you are on your journey, we’re here for you. Stay connected to your accounts with Northland Digital Banking.
Northland does not charge a fee for digital services. Check with your mobile service provider, usage fees may apply.
Click here for the Online Access Agreement and Disclosure.
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