Abend Promoted to Mortgage Director
We are happy to announce that Lisa Abend has been promoted to Mortgage Director at Northland. “Lisa has been serving the financial and mortgage needs of the community for several years for Northland, and we’re thrilled to have her in this new position in the mortgage department,” said Jack Eling, Senior Vice President of Lending and Business Development.
At Northland we underwrite all our mortgages locally. This past year has seen an extensive increase in home purchases and sales. During this time Northland team members have worked hundreds of hour of overtime including weekends to ensure its members’ purchasing or selling their homes can complete the process in a timely manner.
In her new role, Lisa will lead the daily activities of the mortgage department, ensuring the quality of loan documents continue to meet Northland’s and regulatory standards while continuing to provide members with the outstanding service they are familiar with.
NAFCU Recognizes Retiree
Northland celebrated Cynthia Keller for her recent retirement. She began her career at Northland in Oscoda, MI in the Lending Department. She was instrumental in her roles in the Mortgage Department and other areas throughout the CU. On Thursday, Keller completed her career back in Alpena as a Lending Specialist IV, Underwriting. When asked about her best experience at Northland, Keller said, “Getting the opportunity to work with so many different people. Coming from the banking world to the Credit Union world where we are meant to service Membership was also a good change.” We want to thank Cindi for her years of service and expertise and wish her all the best in her new chapter in life!
NAFCU Recognizes Retiree
Northland celebrated Julie Fluder on her retirement. Julie began her career at Northland in November of 2013 as the branch manager for Au Gres. Throughout her career she has remained the branch manager there. When asked what the best thing to happen since she began work at Northland, Julie said, “relocating to Au Gres and meeting a great team to work with.” She has some very fond memories of great members, friends, and co-workers. In her retirement, Julie plans to spend time with her grandchildren and enjoy time in the sunshine! We would like to thank Julie for her hard work over the years and we wish her enjoyment in her retirement!
Veterans Memorial Monument Unveiled
Northland recently unveiled a Veteran’s Memorial monument and benches following the ribbon-cutting ceremony for the new Alpena headquarters. Marketing Intern Kady Gehrke said, “We are proud of this monument that represents where Northland started and all of those who have lost their lives to keep us free.” After it was uncovered, we heard inspiring words from Congressman Jack Bergman who also dictated local veterans as they posted the colors at ceremony. It was a beautiful moment for us, and we were proud to share it with the Northland members and the community that surrounds us.
2021 Jerry Erickson Scholarship Winners
Northland recently awarded $10,000 in Educational scholarships to 10 outstanding member students. The winners were chosen based on their academic achievement, community service/involvement, and essay content. This year’s essay asked how community interruptions like Covid-19 and natural disasters impact education, the labor market, and the labor force and how financial institutions can best handle these events to lessen the long-term impacts. We were impressed with their answers! Congratulations to the outstanding 2021 scholarship awardees, and we wish them the best!
The winners are:
Tanner Trafelet, Oakland University
Jordyn Katterman, Saginaw Valley State University
Joseph Kimmerer, Northwood University
Katie Boensch, University of Michigan
Anna Loyer, Western Michigan University
Paige Balser, Oakland University
Carlie Forsythe, Delta College
Olivia Hemker, Alpena Community College
Caroline Forsythe, Delta College
Elle Brownell, Michigan State University
We Need Member Shoppers at Alpena and Skidway
Northland needs Member Shoppers for our Alpena and Skidway branches. Here’s how Member Shopping works: As a member shopper you earn extra cash and help us to improve while you do your banking.
Member shopping is easy. You are already evaluating the service you receive each time you visit a Northland branch. As a Member Shopper you tell us about your experience so that we can reward Northland employees who are doing a great job and also so that we can make improvements to serve you better.
Exclusive Savings on Phone Service
Data* that never expires. Choose from America's Top 4G LTE** Networks without a contract or mystery fees. Live Your Best Wireless Life with NET10 Wireless. Choose from America's Top Nationwide Networks or keep the one you love, all without a contract Discover total confidence in a no-contract wireless plan. We got you covered on the nation's largest, most dependable 4G LTE** network. OUR MEMBER BENEFITS NO CONTRACTS OR MYSTERY FEES We offer a variety of wireless plans to meet your individual needs with no contracts, credit checks or mystery fees. TOP NETWORKS Coverage on America's largest and most dependable networks. TOP PHONES Whether you're an Android person or an iPhone fanatic, we have the latest phones for every budget. KEEP YOUR OWN PHONE Love the phone you have? Keep the phone, number and network you love with our easy-to-install SIM Kits. *Service must be active and in use within any six month period. **Actual availability, coverage and speed may vary. See Terms & Conditions at Tracfone.com
Meet Lea Northland's New Virtual Financial Coach
The Northland Virtual Coach powered through GreenPath can help members improve thier credit and achieve personal financial goals with free, anytime financial coaching.
24/7 Virtual Financial Coaching is designed to help members achieve financial goals. Whether they’re looking to improve thier credit score, move forward after a credit decline, pay down debt, or build healthy financial habits, Northland’s Virtual Financial Coach can help to set users up for success.
Accessible via both mobile devices and desktop, simply answer a handful of questions related to goals, and the Financial Coach will provide step-by-step guidance and a personalized action plan for getting there.
Virtual Coaching is free,100% secure, and is available 24 hours a day, 7 days a week. Try it out at northlandcu.com.
NAFCU Awarded MemberXP Best of the Best Award
NAFCU has been named a MemberXP 2021 Best of the Best award winner. The Best of the Best award is given each year to credit unions that have consistently provided exceptional member service, as reported by our own members. Only the highest-performing credit unions utilizing the MemberXP platform receive this honor. MemberXP independently grants the Best of the Best award based on specific and rigorous criteria.
"Despite the disruption of the last year, our Member Service Staff adapted quickly and responded with compassion to guide our members through the uncertainty and challenges of 2020," said Deanna Reeves, VP of Member Service at Northland (pictured).
President and CEO Pete Dzuris said, "We are delighted to receive this wonderful industry award and be recognized among a list of truly great credit unions. This recognition extends beyond any one leader, to the strength of their teams, and to the employees who strive every day to provide great service to our important members. I am proud to lead such a great team.
NAFCU Recognizes Retiree
Northland celebrated Terri King, March 1, 2021, on her retirement. Terri began her career at NAFCU in Tawas, Michigan, as a Senior Teller. During her time at Northland, she worked in various roles and at several other branch locations in Northeastern MI. On Monday, King completed her career, back in Tawas, as an Assistant Branch Manager.
When asked what her best experience at Northland was, King said, “the Members. I have made friends with some of the best members in the community, and I will miss them all.”
We thank Terri for the many contributions she has made to Northland Area Federal Credit Union and wish her the best of luck and enjoyment in this new chapter of her life.
Announcing New Mobile Features
We’re excited to announce our newest mobile banking release provides additional features and upgraded 24/7 access to your Northland Area Federal Credit Union accounts.
To activate the app and use Mobile Bill Pay, traditional home banking and Bill Pay must be authorized on your account. If you have not yet authorized these services, call 989-739-1401 to enroll.
NEW FEATURES: Enabling Quick Balance will allow you to see balance info without logging into the App. Use the new Loan Details Dashboard to display payment amount, due date, and payoff amount for each loan account. Schedule travel notices, search transaction history, quickly deposit checks using the new RDC pop-up (some restrictions apply), change your password with a Reset Password Link, enroll for SMS Text Alerts, and view last sign on timestamp all from within the mobile App.
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