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Job Openings: Contact Center Representative, Full - Time, Oscoda

Announcement Number:05052020-5
Announcement Date:May 5, 2020
Location of Position:Oscoda, Michigan
Salary:Pay Grade C
Days:Monday thru Friday
Hours:Contact Center is open M-TH 8-5, F 8-6


The Contact Center Representative (CCR) is a key team member responsible for serving members’ needs by providing service and information in a pleasant, professional and efficient manner via telephone or other correspondence. CCR must be knowledgeable in all credit union products and services offered. Responsible to identify member needs to cross sell products and services. The CCR will research and solve member inquiries, as well as, process mail transactions. Northland offers a competitive compensation and benefits package, including:


Must possess and maintain a valid driver’s license; previous credit union, financial institution, member service, sales or related experience preferred.

Misc Comments:

Typical indoor office work environment with continuous sitting in a stationary position required. Must be able to continuously communicate to others and exchange information, as well as, continuous repetitive use of hand/fingers, such as keyboard typing, telephone, using office equipment, etc. Must be able to continuously think analytically, concentrate on tasks, and remember names and/or details. Requires frequent use of written communication and handling of stress and/or emotions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Northland Area Federal Credit Union is an Equal Opportunity Employer and considers all candidates for employment equally without regard to sex (including pregnancy and conditions related to pregnancy), religion, genetic information, race, color, weight, height, national origin, citizenship, age, disability, marital or veteran status, misdemeanor arrest record, or any other legally protected status.

How to Apply

Apply Online for Contact Center Representative, Full - Time, Oscoda




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