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Job Openings: Member Relationship Representative, Full Time, Grayling

Announcement Number:03112021-2
Announcement Date:March 11, 2021
Location of Position:Grayling, MI
Salary:Pay Grade C
Days:Monday - Saturday (Saturdays on rotation)
Hours:Work hours vary between 8:00am and 6:00pm


The Member Relationship Representative is a key team member that is responsible to provide excellent service to our membership in accurately processing member transactions, offering products and services, opening new accounts and more.  Northland offers a competitive compensation and benefits package, including:


Must possess and maintain a valid driver’s license.


The successful candidate will have a professional approach in dealing with others, work well in a team environment, as well as, display excellent communication skills. This position requires a member-focused, service-oriented and positive attitude. Must demonstrate consistent accuracy and efficiency, as well as, strong attention to detail. Must be able to educate members on credit union products/ services and use sound judgement. Requires strict adherence to confidentiality and protecting member sensitive data. Strong personal computer skills required. This position requires basic mathematical comprehension and proficiency in 10-key entry.

Additional Desired Attributes:

Previous credit union, financial institution, cash handling, member service, sales or related experience.

Misc Comments:

Typical indoor office work environment with continuous standing in a stationary position required. Must be able to also occasionally reach, push, pull, lift/carry up to 50 pounds and move about/traverse inside the branch. Must be able to continuously communicate to others and exchange information, as well as, continuous repetitive use of hand/fingers, such as keyboard typing, counting cash, using office equipment, etc. Must be able to continuously think analytically, concentrate on tasks, and remember names and/or details. Requires frequent handling of stress and emotions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Northland Area Federal Credit Union is an Equal Opportunity Employer and considers all candidates for employment equally without regard to sex (including pregnancy and conditions related to pregnancy), religion, genetic information, race, color, weight, height, national origin, citizenship, age, disability, marital or veteran status, misdemeanor arrest record, or any other legally protected status.

How to Apply

Apply Online for Member Relationship Representative, Full Time, Grayling




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